FAQs

Below you will find answers to our most frequently asked questions, helping you to find out more about Meals on Wheels Central Coast and how we might be able to assist you or a loved one.

Where does Meals on Wheels Central Coast operate?

Meals on Wheels Central Coast services the entire Central Coast region. Our volunteers operate from as far north as Summerland Point and Wyee and as far south as the Woy Woy Peninsula and Spencer on the Hawkesbury River.

Who is eligible for Meals on Wheels?

Meals on Wheels is not means tested and is a service geared to the needs of older people as well as People with Disability and their carers.

To find out if you, a relative or someone you care for is eligible please contact us on 02 4357 8444.

How much do meals cost?

Every effort is made to keep meals as affordable as possible, particularly as many of our clients are pensioners. The meals are provided at production cost and range in price from as little as 99c for ice cream and up to $7.65 for our premium meal options.

The generosity of our volunteers, who give their time to help deliver the meals, means we are able to provide a vital service at an economical price.

What days do you deliver?

We deliver meals to our clients 5 days per week, Monday through Friday. Meals are delivered between 9am and 12pm and our clients need to be home to accept the delivery.

I have a Commonwealth Home Support Programme. How can you assist me?

If you are 65 years or over (or 50 years or over for Aboriginal and Torres Strait Islanders), we require a referral from the government organisation, My Aged Care. Read more for more information or download our Commonwealth Home Support Programme FAQ.

I have a Home Care Package. How can you assist me?

Whether you are already on a Home Care Package or are transitioning from our regular meal service, we can offer you affordable and healthy meal options. Read more or download our Home Care Package FAQ.

I have a NDIS Plan. How can you assist me?

Meals on Wheels Central Coast is a NDIS registered organisation and meals need to be included in your NDIS plan. Read more or download our NDIS FAQ.

I have Transition Care Programme. How can you assist me?

Transition care helps you recover after a hospital stay. Download our Transition Care Programme FAQ to find out more.

What does ‘More than just a meal’ mean?

Although delivery of prepared meals is the basis of the service, Meals on Wheels is so much more than just a meal. We are about ensuring people who may not be able to get out and about enjoy regular social interaction and the comfort of knowing someone will drop by regularly to say hello and see how they are going.

Meals on Wheels also provides the opportunity for people to be taken to local centres to share a meal with others or go on outings, with the assistance of volunteers.

How can I support Meals on Wheels Central Coast?

As a not for profit community organisation, we welcome support in a variety of forms. We are always seeking support from community members who wish to volunteer their time to work with us, as well as financial donations and bequests.

Useful links

Department of Health (Ageing and Aged Care) www.agedcare.health.gov.au
Ageing Disability and Home Care www.adhc.nsw.gov.au
Aged Care Rights Service www.adedrights.asn.au
My Aged Care www.myagedcare.gov.au
Aged Care Commissioner www.agedcarecomplaints.gov.au
Australian Human Rights Commission www.humanrights.gov.au
Disability Council of NSW www.disabilitycouncil.nsw.gov.au
National Disability Insurance Scheme www.ndis.gov.au
Central Coast Disability Network www.ccdn.com.au
NSW Ombudsman www.ombo.nsw.gov.au